Where can I find my child support IV-D Case Number/Docket ID?
A IV-D case number is a 9-digit number that usually begins with the number 9. A docket number (also referred to as the court case number) contains 10-digits and begins with the year...
Why do you need to know if I received assistance in the past when filling out the E1201? I am not receiving any now?
We may be able to process your case faster if we know you received any assistance in the past. If you did, please let us know what type of assistance you received, when you received...
Can I get some of my child support payments and get Family Independence Program FIP cash assistance at the same time?
Yes. When a parent who owes you child support pays in the month it is due, the child support program sends you all of this money instead of sending it to the state. You can keep this money and...
Why can I not see my payment information on the MiChildSupport Web site if I live in another State with a case in Michigan?
If another state is involved with your child support case, Michigan does not have access to their payment information. You may have to check with the child support program in the state...
If my docket is transferred to another county, how can I see my payments made before the transfer?
When your docket was transferred, a new order was created. You can see the payments you made on the previous order in the Closed Order section of the Case Selection page. Select the...
What does the child support payment process look like?
All Child Support payments are processed through the Michigan State Disbursement Unit, (MiSDU). When a payment is made with correct information included with it, (docket numbers and...
How do I access MiChildSupport using MILogin?
1. Click on 'Find Services' in Discover Online Services.
2. Select 'Michigan Department of Health & Human...
The MiChildSupport website shows I received a payment, but I haven't actually received it yet. Where could my money be?
Payments from the non-custodial parent will appear on the MiChildSupport website once it has been processed. A delay in processing can be caused by a number of reasons (see above...
Common MILogin user issues
Create or use an existing MILogin FOR CITIZENS account and add MiChildSupport to the list of applications.
This allows for one user ID and password for several state of...
I recently made a payment but it is not showing up on the MiChildSupport website. What happened to it?
If you believe a payment is not showing up and 5 business days have passed, there may be a delay:
Sometimes payments are delayed due to bank holidays, address errors or other case...