Frequently Asked Questions - Search Results

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I'm supposed to send additional information about my E1201 application (such as a Personal Protection Order). Where do I send that information?

Please remember to send a copy of all court orders about the family members listed on this application, including divorce orders, Personal Protection Orders and guardianship papers...

What should I do if I have questions about my case or docket?

If you have questions about your case or docket, you should contact your Friend of the Court worker. After logging into MiChildSupport, you may click the Local Office Information link on the...

What do you mean by "Do you believe that sharing your address or contact information with the absent parent may put you or your child(ren) in danger" when filling out the E1201?

If you believe that you or your child could suffer physical or emotional harm by sharing your or your child's contact information (address, phone number) or personal information...

What additional features do I get with verified access?

The ability to view basic case and payment information, completing an E842, accessing child support documents and If your county participates with MiChildSupport's Ask a Question...

What is the Ask a Question feature?

The MiChildSupport "Ask a Question" feature is a secure communication tool you can use to ask and track the history of questions to your child support caseworker regarding your case(s) all on...

Who should I contact if I have a problem or question about my child support case?

If you have questions about your case or docket, you should contact your Friend of the Court worker. After logging into MiChildSupport, you may click the Local Office Information...

Where can I find my MiChildSupport Verification PIN (Personal Identification Number)?

Your MiChildSupport Verification PIN is available on one of two documents that you may have received in the mail. Either the MiChildSupport Confirmation letter, or an Office of Child Support...

What does the child support payment process look like?

All Child Support payments are processed through the Michigan State Disbursement Unit, (MiSDU). When a payment is made with correct information included with it, (docket numbers and...

The MiChildSupport website shows I received a payment, but I haven't actually received it yet. Where could my money be?

Payments from the non-custodial parent will appear on the MiChildSupport website once it has been processed. A delay in processing can be caused by a number of reasons (see above...

I am having difficulty verifying my identity to upgrade my ChildSupport account even though I entered all of the required information. What is the problem?

Even though you entered all of the required information, it is possible the information you entered does not match the information on file in the...